Guide to Apply for Passport Online via Public Service Portal 2026

Apply for a Passport Online — Save Time in 2026

Since 2024, Vietnamese citizens can apply for a passport entirely online through the National Public Service Portal (dichvucong.gov.vn) without visiting the Immigration Department. The passport is then delivered straight to your home via postal service.

Eligibility for Online Passport Application

• Citizens aged 14 and above with a chip-enabled CCCD
• VNeID account at level 2, or a Public Service Portal account
• Portrait photo meeting ICAO standards
• Not subject to any exit ban or travel restriction

Online Passport Photo Requirements

Parameter	Requirement
Print size	4 x 6 cm (40 x 60 mm)
Pixel size	629 x 944 px
Resolution	400 DPI
Background	White (#FFFFFF)
File format	JPEG
File size	Min 50 KB, Max 500 KB
Face ratio	70–80% of photo height
Expression	Neutral, mouth closed, eyes open

Step-by-Step Online Passport Application

Step 1: Prepare Your Passport Photo

This is the most important step — a non-compliant photo will cause your application to be rejected.

1. Visit anhthe.io
2. Choose "4x6 Online Passport Photo"
3. Upload a portrait photo (a smartphone shot is fine)
4. The AI system automatically removes the background and aligns the face to ICAO standards
5. Download the digital file to your computer or phone

Step 2: Sign in to the Public Service Portal

1. Visit dichvucong.gov.vn
2. Sign in using one of the following methods:
   • VNeID: use the VNeID app on your phone to scan a QR code
   • Public Service Portal account: CCCD number + password
3. Verify the OTP sent to your registered phone number

Step 3: Find the Passport Service

1. On the home page, search for "Cấp hộ chiếu phổ thông" (Issue Ordinary Passport)
2. Or navigate to Ministry of Public Security → Immigration Department
3. Select "Issue ordinary passport for Vietnamese citizens"
4. Choose "New issuance" or "Reissuance" (if your old passport has expired)

Step 4: Fill in Your Application

The system will pre-fill some information from your CCCD. Verify and complete:

• Full name: Exactly as on your CCCD (no abbreviations)
• Date of birth, gender: auto-filled from CCCD
• Place of birth: the province/city where you were born
• Permanent address: exactly as in your household registration
• Phone number, email: for status notifications

Step 5: Upload Your Passport Photo

1. Click "Upload photo" or "Select file"
2. Choose the file you prepared in Step 1
3. The system automatically validates the photo
4. If it passes, a preview appears
5. If it fails, the system shows a specific error (wrong size, face not clear, etc.)

Step 6: Choose Where to Receive Your Passport

• Postal delivery (recommended): the passport is delivered to the address you provide
• In-person pickup: visit the Immigration Department to collect it

Step 7: Pay the Fees

Fee type	Amount
Passport issuance fee (60 pages)	200,000 VND
Postal fee (if home delivery)	30,000 – 50,000 VND
Total	230,000 – 250,000 VND

Payment methods: domestic ATM card, Visa, Mastercard, e-wallets (MoMo, ZaloPay, VNPay).

Step 8: Confirm and Submit

1. Review all information once more
2. Read and accept the declaration
3. Click "Submit application"
4. Save your application code for status tracking

Processing Time

Stage	Duration
Application review	1–2 business days
Passport printing and approval	5–7 business days
Postal delivery	2–5 days
Total	8–14 days

Tracking Your Application

1. Sign in to dichvucong.gov.vn
2. Open "My applications"
3. Find your application by code or service name
4. View the status: Processing → Approved → Printing → Shipped

Common Issues and Fixes

1. Photo Rejected

Cause: wrong size, non-white background, face partially covered, incorrect expression.

Fix: use a photo from Ảnh Thẻ — it is already optimized for the Public Service Portal.

2. Cannot Sign In

Cause: wrong password, unactivated account, outdated VNeID.

Fix: reset your password via your phone number, or visit your local commune police to update VNeID.

3. Application Returned

Cause: information does not match your CCCD, photo does not meet standards.

Fix: read the rejection reason carefully and resubmit with the correct information.

Frequently Asked Questions

How long does the online passport process take?

The standard time is 8–14 days from submission to home delivery. During peak seasons it can stretch to 20 days.

Can children apply online?

No. Children under 14 must visit the Immigration Department in person, accompanied by a parent or legal guardian. Online application is not available.

Can I renew a passport that is still valid?

Yes — if it expires within 6 months, or if you want to update information (name change, add pages). The old passport will be retained when the new one is issued.

Can I apply online without a chip-enabled CCCD?

No. A chip-enabled CCCD is required for identity verification on the Public Service Portal. Visit your local commune police to obtain one first.

Can I take the photo with my smartphone?

Yes. You can take the photo with your phone and upload it to Ảnh Thẻ for ICAO-compliant processing. The AI automatically removes the background, aligns the size, and optimizes for the Public Service Portal.